Refund and Returns Policy
At Advika Fashions, customer satisfaction is our priority. We strive to deliver high-quality products with care and authenticity. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Return Eligibility
We accept returns and exchanges within 5 days from the date of delivery.
To be eligible for a return or exchange:
- The product must be unused, unwashed, and unworn
- The product must be returned in its original packaging
- All tags, labels, and accessories must be intact
- A clear unboxing video is mandatory as proof of the product’s original condition upon delivery
Returns or exchanges requested without an unboxing video may not be approved.
Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to misuse or improper handling
- Products without original tags or packaging
- Washed, altered, or used products
- Customized or specially ordered products
- Sale or clearance items (if applicable)
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:
- Order number
- Product images
- Unboxing video
Our team will verify the issue and arrange a replacement or refund accordingly.
Exchange Policy
We offer exchanges for eligible products within 5 days of delivery, subject to stock availability.
If the requested replacement product is unavailable, customers may choose:
- Store credit
- Refund (if applicable)
Refund Process
Once we receive and inspect the returned product, we will notify you regarding approval of your refund.
If approved:
- Refunds will be processed within 5-7 business days
- The amount will be credited to the original payment method or as store credit based on customer preference
Shipping charges (if any) are non-refundable unless the return is due to our error.
Return Shipping
Customers may be responsible for return shipping charges unless the return is due to:
- Wrong product delivered
- Damaged product
- Manufacturing defect
Cancellation Policy
Orders can be cancelled only before they are shipped. Once dispatched, cancellation requests cannot be accepted.
Contact For Returns & Refunds
For any return, refund, or exchange requests, contact us:
Phone: +91 +91 9496705420
Email: info@advikafashions.com
Business Hours: Monday – Saturday | 9:00 AM – 7:00 PM
We are committed to making your shopping experience smooth, transparent, and trustworthy.